![]() ![]() When used to diagram a business process that involves more than one department, swimlanes often serve to clarify not only the steps and who is responsible for each one, but also how delays, mistakes or cheating are most likely to occur. Use of standard symbols enables clear linkage to be shown between related flow charts when charting flows with complex relationships. This can be easier to read and design, since computer screens are typically wider than they are tall, which gives an improved view of the flow. Arrows between the lanes represent how information or material is passed between the sub processes.Īlternately, the flow can be rotated so that the sequence reads horizontally from left to right, with the roles involved being shown at the left edge. In the accompanying example, the vertical direction represents the sequence of events in the overall process, while the horizontal divisions depict what sub-process is performing that step. Lanes are labelled to show how the chart is organized. Parallel lines divide the chart into lanes, with one lane for each person, group or sub process. ![]() The swimlane flowchart differs from other flowcharts in that processes and decisions are grouped visually by placing them in lanes. Here, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment, and are arranged vertically.
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